Arla
Role
Product Design
Year
2018
As part an ongoing digital transformation partnership with Arla - a leading dairy supplier in Scandinavia. I created a mobile service to empower Arla’s salesforce and grow their global B2B business.
Prototype animations for the experience
Process
As a pioneer in the foodservice industry, how could Arla integrate digital channels in their global business strategy?
After an immersive research and co-creation phase across multiple markets, we created a digital vision and roadmap – that puts customers at the heart of the experience. And with the salesforce at the forefront of Arla’s relationships with customers, we identified the salesforce as a key part of this strategy.
Solution
After developing and validating a range of concepts, our mobile service ‘Product Masterclass’ was chosen as the first idea to be implemented.
Product Masterclass is a digital tool to empower, inspire and educate the Arla Foodservice salesforce, so that they can meet the needs of their customers: information is precise and easy to understand, and with engaging and memorable content it can be used on the go to support the sales team before, during and after a customer meeting.
